Refund Policy
Last updated: June 22, 2026
1. Scope
This Refund Policy applies to purchases made through Almeo, available at https://almeo.space/ and operated by Almeo. By purchasing the Service, the user agrees to this Policy.
2. Nature of the digital product
Almeo provides digital content, AI-generated materials, personalized reports, recommendations and/or access to premium features. Because the products are digital and may be delivered immediately, the right to a refund may be limited once access has begun.
3. When a refund may be considered
A refund may be considered if the user was charged by mistake, a duplicate payment occurred, the wrong plan was purchased by mistake and the user contacted support promptly, the paid product was not delivered, or access did not work because of a technical problem on our side.
4. Request period
A refund request must be sent to dmytro@almeo.space within 14 days of purchase. The request should include the account email, the receipt or order number, a description of the problem, and screenshots or screen recordings if available.
5. Cases without a refund
We generally do not issue refunds if the user changed their mind after gaining access to digital content, did not like the AI result, expected a different interpretation or outcome, forgot to cancel the subscription before renewal, used paid features, violated the Terms, or bought the product through a third-party platform with separate refund rules.
6. Subscriptions
A subscription can be cancelled at any time. Cancellation prevents future charges but does not automatically mean a refund of previous payments. Access is generally kept until the end of the current paid period, unless stated otherwise.
7. Free trials and promotions
If we offer a free trial or promotional access, the specific terms are shown during sign-up. If payment details are required for the trial, a charge may occur after the trial ends unless it is cancelled in advance.
8. Technical problems
In the event of a technical problem, we may first try to resolve it before approving a refund. If the problem arose on our side and cannot be resolved within a reasonable time, a refund may be approved.
9. Processing and chargebacks
Approved refunds are sent to the original payment method where possible. Processing time depends on the bank, card provider or payment processor. We reserve the right to suspend access in the event of a chargeback or payment dispute.
10. Consumer rights and contacts
Nothing in this Policy limits the mandatory consumer rights that may apply under the law of the user’s country. Contacts: Almeo, 12 Griva Digeni Street, 3035 Limassol, Cyprus, Email: dmytro@almeo.space.